Club16 Trevor Linden Fitness featuring She's FIT! wanted to be more than just a fitness chain. Their mission is clear: create an inspiring and motivating environment where everyone feels welcome. But behind the scenes, the organization faced challenges that many growing companies recognize: high employee turnover, differing visions, and employees who did not always feel connected to the mission.
With the help of a PI consultant and the implementation of The Predictive Index (PI) and PI Perform, Club16 took a fundamental step forward. They started with an in-depth employee experience survey and used the results to restructure their organization, become more transparent, and give HR a central role in decision-making.
A crucial turning point was the daily use of PI Perform: from team meetings to one-on-one conversations. It brought more accountability, clear goals and insight into each other's behavioral preferences. This made collaboration more effective, reduced internal noise (such as 60% fewer emails), and gave leaders like Managing Partner Carl Ulmer the tools to step more fully into his role.
Results at a glance
- $2.2 million saved in turnover costs year-over-year
- 200% higher adoption of PI Perform
- 12% increase in EBITDA
- A culture of feedback, trust and transparency
- Club16 increasingly positioning itself as an employer of choice in a competitive market
By embedding behavioral insights into every layer of the organization, Club16 not only drastically cut its costs, but also strengthened its culture and grew sustainably.
Download the full case study to discover how your organization can use the power of PI to accelerate growth and engagement. Or discover The Predictive Index at People for Success, or schedule a no-obligation introduction.